Social Listening – What is it about?

social listening

What is Social Listening?

Social listening is the process of tracking online conversations, it is used to discover sentiment of the statement on social media. To discover a positive or negative sentiment that may affect your brand. Social listening is used to enhance your online marketing and digital efforts to grow your brand reputation.

What is a social media listening tool?

A social media listening tool discovers what is said about you or your brand across the different social media channels. It discovers your brands reputation and what is said about it online.

What does Listen.PH Do?

Listen.PH monitors and analyzes conversations across social media, centered around specific keywords, phrases, or brands. Monitor Brand Mentions and the sentiment and conversation around it. We can track conversations in local dialects or international languages as long as your brand is mentioned.

Listen.PH helps you own your voice about you and your brand.

If you don’t control your online voice, someone would gladly do it for you and sadly it will always be at your expense. Don’t wait till an issue comes up, it is better to control your voice, your story, before it spreads out of control.

Influence is the new currency.

Influence is the new currency and it pays to protect that brand image online from trolls, bashers and haters. Stop them in their tracks and limit the damage that can be caused by a negative review, comment or hate speech. Be Proactive in protecting your reputation and not reactive.

SEO is not enough, you need validation from a social listening tool to discover real conversations and not just keywords.